OLYMPUS SERVICE SOLUTIONS Professional Service to Secure Your Investment

Olympus provides a level of service support that extends far beyond mere repairs. Unique service solutions increase equipment uptime and keep processes running reliably.

Professionally qualified Olympus service technicians conduct specialist maintenance procedures complying fully with Original Equipment Manufacturer (OEM) standards to ensure a secure investment for customers.

Olympus provides a dedicated service concept for different types of equipment. The portfolio supports customers with solutions for all situations in their working environment. It includes:

• Field Visits provide expert attention on-site in the event of technical breakdown or for preventive maintenance activities.
• Preventive Maintenance increases overall equipment lifetime and maintains optimal system performance with scheduled checks.
• Corrective Maintenance is performed in accordance with OEM standards including new original spare parts.
• Loaner Equipment is available to ensure processes remain up and running during repairs.
• Help Desk support provides contact to specialists to solve problems as quickly as possible.
• Software Updates and Upgrades help you to remain ahead and attain the best cost/benefit ratio for all medical devices.
• Remote Service enables Olympus specialists to rectify minor malfunctions before they become major problems.
• Training provides the whole team with professional knowledge and practical skills.