Contact & Support
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Contact usOlympus provides a dedicated service concept for different types of equipment. The portfolio supports customers with solutions for all situations in their working environment. You’ll find an overview of the offered service options on the INFOCUS Service Contracts website.
You want to schedule a service technician appointment? Please send us your request via our contact form and use “Service and Repairs” as subject.
You have questions regarding your repair cost estimate or regarding your invoice? Please send us your request via our contact form and use “Service and Repairs” as subject.
You want to know the current status of your repair? Please send us your request via our contact form and use “Service and Repairs” as subject.
You want to order a loaner? Please send us your request via our contact form and use “Service and Repairs” as subject.
You want to get support on spare parts? Please send us your request via our contact form and use “Service and Repairs” as subject.
You want to get the general terms and conditions for Olympus service? Please send us your request via our contact form and our customer service will contact you with the requested information.
Frequently Asked Questions
Product Information
Get advanced information for our current product portfolio
Ordering and Returns
Product support in ordering and returning of Olympus medical products
Service and Repair
Professional service to secure your investment
Technical Support
Scheduling a service technician appointment or ordering spare parts
Unique Device Identification
Information about Unique Device Identification and UDI Direct Part Marking